Cancellation & Refund Policies
1. Cancellation & Refunds
- If the cancellation is done by you less than 24 (twenty-four) hours before the check-in time (1 pm), then no refund shall be granted and the amount will be forfeited.
- If the cancellation is done by you between 24 – 48 (twenty-four to forty-eight) hours before the check-in time (1 pm), then only 50% of the amount paid therein shall be refunded.
- If the cancellation is done by you more than 48 (forty-eight) hours before the check-in time (1 pm), then the “full amount” of the amount paid therein shall be refunded.
- All refunds shall be made to the original payment method within 30 (thirty) days from the receipt of said cancellation.
- Any charges levied by the third-party authorities for the transaction contemplated herein shall be borne and paid by you.
- In the event of any complaints by the other guests, warnings will be issued not to create disturbances; subsequent to two warnings you will be asked to remove yourself from the premises immediately and no refunds shall be issued to you for the remaining period.
- We reserve the right to cancel your bookings at any time without any liability if, in the sole opinion of Alkashray you have displayed an unpleasant or untoward behaviour towards staff and/or other guests and the balance amount shall be forfeited.
- Alkashray reserves the right to cancel your booking/s immediately at any time without any liability in the event you are suspected or found to be indulged in any act/omission which is against the interest of Alkashray or unethical, immoral or illegal in nature.
